Deutsche Version von Yacht Steel

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Questions & Anwsers round about shopping at Yacht Steel™

Resumed Informations, Questions & Anwser in an overview you can find here for your convience.
Should be there a question left, please contact our sales team.

Help Topics

What shipping fees are charged?

For packing and shipping we offer a flat rate of: 4,50 (only inside of Germany) for each offer, independent of volume or weight of ordered articles. Please notice, that your order only can be shipped by this flatrate if it does not contain Heavy Weight Items that are delivered by truck. In this case, we offer a Heavy Shipping Flatrate of 18,00, if the delivery destination is inside of Germany.
At a total order amount of 150 shipping (to German destinations) and packing is FREE.
Here you find detailed information on shipping fees inside and outside Germany.

What payment methods are offered?

You can pay with following methods:
  • Automatic Debit (Lastschrift, only from German bank accounts)
  • Prepaid by depositing the order amonunt on our bank account
  • Creditcard (Visa, Mastercard and American Express)
  • Giropay
  • PayPal
  • Money Order
  • Invoice* (see below)

Can I order by fax?

To Companies/Universities/Govermental Institutions we also offer the possibility to order by fax.
Please send your order fax to this number: +49 4205 31954-09

*Can I pay my order on invoice?

Companies/Universities/Govermental Institutions can order on account after beeing approved by our sales team.
Simply create an account and afterwords contact our sales team. If beeing approved we will active "Payment on Account" for your customer account and notify you about that.

Is shipping to destinations outside of Germany possible?

Of course we also ship to many foreign countries, see our countries list here.

Can I order VAT-free?

Yes, if you are qualified of VAT-free buying, please insert your European Tax Indentification Number in the comment of your order.
Please notice, that if your order already has been shipped we can not discount tax from invoice due to legal terms.



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